Mandatory New Member Training

LSTAR's mandatory education requirements are outlined in Appendix R: Education, Training and Fees Policy of LSTAR's Governance Policies and Practices. New members are required to complete mandatory training within 90 days of joining, transferring to the Association, or becoming a Broker-of-Record. Failure will result in fines and possible disciplinary action, as per the policies developed and enforced by LSTAR. 

LSTAR's mandatory training is intended to give Members the background on the structure, rules, regulations and policies that govern REALTORS® and that apply to the Multiple Listings Service® (MLS®) System, so Members can better serve their clients, grow their businesses, support a fair and transparent real estate market and strengthen the REALTOR® brand in Canada. 

STEP 1: Complete the Online Self-Directed CREA's New Member Orientation Course 

  • This course can be completed at any time but MUST be completed within 90 days of you joining our association. There will be reminder emails sent out regarding this course completion.
  • You will be required to login with your REALTOR.ca SSO credentials.
  • Start course HERE

STEP 2: Attend LSTAR's PropTx Add/Edit Class (In-Person or Online)

  • LSTAR staff will contact all new members to assist with registration for this class.
  • Once registered, a confirmation email will be sent to the Member's inbox with the information required to attend the class.
  • This course will provide a high-level overview of the PropTx MLS® System and MUST be completed within 90 days of you joining our association. 

Review the Rules, Policies, and By-Laws Governing Members

Fines and Policies

LSTAR's mandatory education requirements are outlined in Appendix R: Education, Training and Fees Policy of LSTAR's Governance Policies and Practices. New members are required to complete mandatory training within 90 days of joining, transferring to the Association, or becoming a Broker-of-Record. Failure will result in fines and possible disciplinary action, as per the policies developed and enforced by LSTAR. 

LSTAR's Governance Policies and Practices - Appendix R: Education, Training and Fees Policy 

Section 1 - Mandatory Training for New Members/Brokers of Record 

1.01 - All new Members joining or transferring to the Association, or becoming a Broker of Record, must complete LSTAR's mandatory training.

1.02 - Mandatory training may consist of on-demand and/or trainer-led courses, selected and revised, as required, by LSTAR.

1.03 - LSTAR must provide at least three (3) hours of mandatory training, but it does not have to be completed at the same time, so long as it is completed within 90 days of joining or transferring to the Association, in accordance with CREA's Core Standards Policy.

1.04 - All those required to take mandatory training will receive written notification with the instructions for completing each course. Failure to complete all aspects of the mandatory training within the allotted time will result in the following:

          a) a fine of $100.00 after 90 days;

          b) a fine of $200.00 after 120 days;

          c) referral to the Professional Standards Committee after 150 days.

1.05 - Any appeals to the above-noted policy should be sent to the attention of the Professional Standards Committee and will only be entertained after payment of fine(s). Should the appeal be granted, the Committee will have the authority to return all or any portion of the paid fine(s).

Section 2 - Web Camera Policy for Mandatory Online Classes

2.01 - To verify attendance and active participation, LSTAR requires participants to have their web cameras on during the duration of the online class. The web camera should be positioned in such a way that the participant's face is clearly visible. The participants background should be free of any distractions and offensive imagery.

2.02 - If a participant is unable to comply with the above requirements, they should inform LSTAR staff as soon as possible, and it will be dealt with on a case-by-case basis.

2.03 - Failure to comply will result in participant's removal from the class.
 

CREA By-Laws and Rules

A Board/Association must provide education sessions to new REALTOR® member and to their directors that meet the requirements set out in the Core Standards Policy.