Putting Customers at the Centre: The Key to Successful REALTOR® Business Planning

Whether you are new to the industry or a seasoned REALTOR®, this session will help you gain the knowledge and tools you need to build a thriving real estate practice that puts the customer first. Don't miss this opportunity to reflect and plan for a thriving 2024 and beyond!

Learning outcomes:

  • Understand the importance of customer-centric business planning
  • Develop customer personas 
  • Integrate customer insights into your business plan

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